Child Protection & Guest Wellbeing
We are committed to a safe, respectful environment for every guest, especially children. The following policy applies to everyone on our premises.
Zero Tolerance
- Zero tolerance for child abuse, exploitation, harassment, or any form of violence.
- This policy also applies to adults: abuse or harassment of any guest, visitor, or staff member is strictly prohibited.
Reporting Concerns
Report immediately to Reception
You may also inform any staff member. All reports are handled promptly, confidentially, and with care.
Staff Commitment
- Team members are trained to recognize, prevent, and respond to concerns.
- We will act without delay to safeguard children and support affected guests.
Guest Responsibility
- Please respect this policy and the dignity of all guests and staff.
- If you witness, experience, or suspect abuse, report it to Reception immediately.
Thank you for helping us maintain a safe environment for families, children, and all guests.